❓ FAQ

1. What is Pooloria?
Pooloria is an online UK-based store offering a wide variety of everyday essentials, trending products, and unique finds for home, kitchen, wellness, tech, and more.

2. Where do you ship?
We currently ship only within the United Kingdom.

3. How long does delivery take?
Shipping typically takes 1 to 3 business days after processing.

4. How much does shipping cost?
Shipping is completely free on all orders — no minimum spend.

5. What is your return policy?
We accept returns within 30 days, and we cover return shipping costs.

6. How do I start a return?
Email us at contact@pooloria.shop with your order number and reason for return.

7. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, Apple Pay, Google Pay, and more (see Payment Methods below).

8. How secure is my payment?
Your payment is processed through secure, encrypted gateways. We never store your full card details.

9. Can I modify or cancel my order?
You may cancel or change your order within 2 hours of placing it.

10. How do I contact you?
Email: adamcolley885@gmail.com
Phone: +44 7861655087